Resume

2008-2011

Bachelor's Degree in Computing

Final Year Software Project: Bespoke Appointment solution for Holistic Cancer Care (NHS) hospital. Also developed a Bespoke Web Application for Fund Raising Event website.

2007-2008

Post Secondary Education

Major: Mathematics, Physics, Chemistry

Dec / 2021 - Current

Software Developer

Developed Iris, an event-driven document processing microservice using Python that leverages Amazon AWS services (Textract, Bedrock, SQS, SNS, S3) to extract structured data from insurance documents. Implemented KEDA-based autoscaling (0-10 pods) for Kubernetes workloads, triggered by SQS queue depth, optimizing resource utilization and cost efficiency by scaling to zero during idle periods.

Established inter-service communication patterns by integrating Iris with Aegis for secure file decryption, demonstrating RESTful API consumption with token-based authentication across microservices boundaries.

Implemented comprehensive infrastructure-as-code using Docker Compose for local development and Kubernetes (Kustomize) for production deployments, managing environment-specific configurations and secrets across dev, staging, and production environments.

Led feature development and maintenance for Tracker and Zeus, internal mortgage‑platform applications built in CakePHP and Yii2, enhancing core workflows, stability, and comprehensive reporting for all departments and stakeholders.

Developed and shipped advanced revenue‑forecasting dashboard in Tracker, enabling agents to visualize progress toward quarterly yearly stretch targets & lead‑purchase goals.

Created the CES system, used by CES agents to systematically follow up with new leads, improving lead conversion and customer engagement across the mortgage lifecycle.

Designed and implemented the Compare & Save Calculator, a mortgage‑savings tool that lets agents compare a client’s existing mortgage with a new one and quantify savings (or cost) of breaking early, including: Side‑by‑side comparison of rates, payments, amortization, and penalty amounts.

Feb / 2015 - March / 2021

Senior Software Developer

Led end‑to‑end design and development of e‑commerce platforms (ebigsale.com, xpressbuyer.com), increasing online sales reach across UK, EU, and USA markets.

Managed and mentored a team of 5 developers, establishing coding standards, code review practices, and sprint planning to consistently deliver features on schedule.

Architected and implemented a multi‑warehouse stock management system displaying real‑time availability for 1,000+ SKUs across China, Dubai, USA, and UK locations, reducing stock‑out incidents and overselling.

Built a centralized PayPal reconciliation dashboard aggregating data from 24+ eBay stores and their individual PayPal accounts, providing multi‑currency visibility into cash positions for management.

Developed supply chain and product inventory management modules to streamline procurement, inbound/outbound logistics, and catalog updates for high‑volume e‑commerce operations.

Designed and implemented custom eBay store pages and listing templates aligned with brand guidelines, improving storefront consistency and conversion on 24+ marketplace stores.

Created a warehouse stock display and reporting layer enabling fast lookup of SKU‑level stock by region, which improved order fulfillment accuracy and reduced manual spreadsheet work.

Integrated order workflows with Linnworks, automating order sync from multiple channels into a single back‑office system and reducing manual order entry and processing time.

Collaborated with cross‑functional stakeholders (operations, warehouse, finance) to gather requirements and translate them into scalable web applications and internal tools supporting end‑to‑end e‑commerce.

Oct / 2011 - Jan / 2015

Software Engineer

Designed and developed reusable CRM, supply chain, product inventory, and ecommerce modules, delivering SaaS-style solutions similar to Zoho for multiple client engagements.

Implemented multi-tenant architecture and configuration-driven workflows so core business modules could be rapidly customized and rolled out for new customers.

Built end‑to‑end ecommerce functionality (catalog, cart, checkout, order management, reporting) used as the foundation for several bespoke client solutions.

Developed a full ecommerce website for sports client, including product catalog, order flow, and online payments, enabling direct‑to‑consumer online sales.

Maintained and enhanced existing modules based on client feedback, improving usability, performance, and reliability across the SaaS product suite.